Frequently Asked Questions

Please call 768-3133 or

Please call Customer Service at 768-3133. If you are calling after hours, please call Police Dispatch at 471-1151.

If the problem is with your sewer lateral which extends from your building all the way to the point of connection with the City maintained sewer line (usually located in the middle of the street), it is the property owner’s responsibility to hire a plumber to correct the problem. Please note: If you are experiencing a problem only in a portion of your building and not in the entire building, you should call a plumber.